What information is collected, and why?
When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.
Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:
- To register to attend an on-line seminar or demonstration
- To receive specific information from us such as a whitepaper or code sample
- To sign up for a mailing list
- To correspond with us
- Or any other such activity that we deem necessary
Living Water Books does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.
How is the information used?
Non-personally identifiable information (non-PII) is collected to allow us to analyse how our website is used and to improve the content and service the website provides.
Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.
Living Water Books owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. Living Water Books may share this information with its business partners for the specific purpose of a promotion or service offering.
Are "Cookies" used on the website?
How is personally identifiable information safeguarded?
Living Water Books utilises industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.
Links to other web sites
Living Water Books web site may contain links to other internet web sites. Living Water Books neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-Living Water Books web sites.
How to opt out of correspondence
Based on the information a user has provided, Living Water Books may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.